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	<title>Inflexion Point &#187; today show</title>
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	<description>Changing HR one post at a time.</description>
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		<title>Octomom&#8217;s Got Nothing On HR</title>
		<link>http://inflexionadvisors.com/blog/2009/02/26/octomoms-got-nothing-on-hr/</link>
		<comments>http://inflexionadvisors.com/blog/2009/02/26/octomoms-got-nothing-on-hr/#comments</comments>
		<pubDate>Thu, 26 Feb 2009 06:31:04 +0000</pubDate>
		<dc:creator>Mark Stelzner</dc:creator>
				<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[ann curry]]></category>
		<category><![CDATA[benjamin schneider]]></category>
		<category><![CDATA[CLC]]></category>
		<category><![CDATA[corporate leadership council]]></category>
		<category><![CDATA[infantilization]]></category>
		<category><![CDATA[nadya suleman]]></category>
		<category><![CDATA[octomom]]></category>
		<category><![CDATA[today show]]></category>
		<category><![CDATA[todd safferstone]]></category>

		<guid isPermaLink="false">http://www.inflexionadvisors.com/blog/?p=162</guid>
		<description><![CDATA[One thing you should know about me is that I am a fan of the Today Show. I catch at least a few minutes of it each morning and usually walk away feeling fairly satisfied with my viewing experience. So imagine my horror, fascination andÂ chagrin when we met &#8220;Octomom&#8221; Nadya SulemanÂ via her interview with Ann [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" style="float: left; border: 1px solid black;" src="http://msnbcmedia.msn.com/j/MSNBC/Sections/TVNews/Today%20show/Today%20Parenting/2009/02%20-%20February/AnnCurryNBCPhotoPaulDrinkwater.hmedium.jpg" alt="Suleman Ann Curry" width="100" height="70" />One thing you should know about me is that I am a fan of the <a title="Today Show" href="http://today.msnbc.msn.com/" target="_blank"><span  ><strong>Today Show</strong></span></a>. I catch at least a few minutes of it each morning and usually walk away feeling fairly satisfied with my viewing experience. So imagine my horror, fascination andÂ chagrin when we met &#8220;Octomom&#8221; <a title="Nadya Suleman" href="http://today.msnbc.msn.com/id/26184891/vp/29384702#29384702" target="_blank"><strong><span  >Nadya Suleman</span></strong></a>Â via her <a title="Ann Curry Interview" href="http://allday.msnbc.msn.com/archive/2009/02/05/1782189.aspx" target="_blank"><strong><span  >interview with Ann Curry</span></strong></a>.Â </p>
<p>Like many, I have pretty strong opinions about this whole situation. However, I bring it up if for no other reason than to state this fact &#8211; Octomom&#8217;s got nothing on HR.</p>
<p>It may not be surprising to learn that corporations and their HR departments have been birthing thousands of helpless employees that they are now ill-equipped to support. Please note that I&#8217;m not speaking of layoffs. Instead, I have a growing concern regarding the <a title="Infantilization" href="http://infantilization.blogspot.com/" target="_blank"><strong><span  >infantilization</span></strong></a> of today&#8217;s workforce.</p>
<p>According to the world renowned <a title="Corporate Leadership Council" href="http://clc.executiveboard.com" target="_blank"><span  ><strong>Corporate Leadership Council</strong></span></a> (CLC), there is growing speculation that an incessantÂ focus on employee engagement has contributed to what they called &#8220;learned helplessness&#8221; among employees. Per CLC Managing Director Todd Safferstone:</p>
<blockquote>
<p style="text-align: justify;"><span><strong>&#8220;[Leading HR executives] posit that the frequency of engagement surveys and heavily communicated engagement-improvement projects (with their near-exclusive emphasis on the employer&#8217;s responsibility to create stimulating, meaningful work environments) may lead employees to assume that the organization alone carries the burden for their engagement.&#8221;</strong></span></p>
</blockquote>
<p style="text-align: justify;">So what&#8217;s the impact of this problem on a workforce facing unprecedented instability?</p>
<blockquote>
<p style="text-align: justify;"><strong>&#8220;Employees abdicate individual responsibility for their own engagement, instead expecting that engagement is an outcome that should be provided to them by their employers. This infantilization trend, if true, proves especially ominous in challenging economic environments, which require individuals to creatively adapt to changing and challenging circumstances.&#8221;</strong></p>
</blockquote>
<p style="text-align: justify;">In his 2004 book,Â <em><a title="Personality and Organizations" href="http://books.google.com/books?id=29TA7F50T1YC" target="_blank"><span  ><strong>Personality and Organizations</strong></span></a></em>, author Benjamin Schneider viewed the source of this baby boom through a different lens:</p>
<blockquote>
<p style="text-align: justify;"><strong>&#8220;By the establishment of rules, procedures, and demands on workers that treat them like children, workers then conceptualize themselves as children and then behave like children, reinforcing manager behavior that treats them like children &#8211; and the cycle continues.&#8221;</strong></p>
</blockquote>
<p style="text-align: justify;">Much like Octomom&#8217;s newborns, employers are now trying to get employees off of the corporate incubator as quickly as possible. CLC called this process a &#8220;return to individual resilience&#8221;.</p>
<p style="text-align: justify;">I, for one, would like to know which organizational fertility doctor is responsible for implanting so many embryos in the workplace. What&#8217;s more troubling is thatÂ HR departments are underfunded and ill-equipped to deploy entirely new communication strategies and expect them to take hold in today&#8217;s economy. Employees will view these changes as a continued shirking of responsibility counter to the oft-professed statement that &#8220;employees are our most important asset&#8221;.</p>
<p style="text-align: justify;">In turn, employees need to mature and take control of their own fate. Maternalistic organizational strategies are largely a thing of the past and this idea of a &#8220;return to individualÂ resilience&#8221; is a necessity of both corporate and employee survival. Employees must recognize the fact that they are largely on their own and <span style="text-decoration: underline;">not</span> expect an HR safety net to catch them when they fall.</p>
<p style="text-align: justify;">Like Nadya Suleman, HR will continue to fall under ongoing scrutiny. As a result, the opportunity to communicate your new expectations starts today. This is going to require a highly focused effort to recondition and retrain, but a failure to try to do so may adversely effect employee relations for years to come. Please share your thoughts and let&#8217;s keep the conversation going.</p>
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		<item>
		<title>Today&#8217;s Line Up</title>
		<link>http://inflexionadvisors.com/blog/2008/06/26/todays-line-up/</link>
		<comments>http://inflexionadvisors.com/blog/2008/06/26/todays-line-up/#comments</comments>
		<pubDate>Thu, 26 Jun 2008 23:42:38 +0000</pubDate>
		<dc:creator>Mark Stelzner</dc:creator>
				<category><![CDATA[General Thoughts]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[cupcakes]]></category>
		<category><![CDATA[georgetown cupcakes]]></category>
		<category><![CDATA[iphone line]]></category>
		<category><![CDATA[line sitters]]></category>
		<category><![CDATA[line standing]]></category>
		<category><![CDATA[paid to wait in line]]></category>
		<category><![CDATA[today show]]></category>
		<category><![CDATA[washington post]]></category>

		<guid isPermaLink="false">http://www.inflexionadvisors.com/blog/?p=92</guid>
		<description><![CDATA[Cupcakes. Â Georgetown Cupcakes, to be precise. Â The story was on the Today Show, chronicling how people were willing to stand in long lines for their favorite foodstuffs. Â In this case, a choice of 20 frosting-laden varieties that may cost you an hour or more of your life. Â And with the economy causing some to reassess [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" style="float: left;" src="http://farm4.static.flickr.com/3022/2446750760_6243f679ae_m.jpg" alt="Cupcake Line" width="180" height="120" />Cupcakes. Â <a title="Georgetown Cupcakes" href="http://www.georgetowncupcake.com" target="_blank">Georgetown Cupcakes</a>, to be precise. Â The story was on the Today Show, chronicling how people were willing to stand in long lines for their favorite foodstuffs. Â In this case, a choice of 20 frosting-laden varieties that may cost you an hour or more of your life. Â And with the economy causing some to reassess their financial futures, perhaps we should not be surprised to find a burgeoning job market in &#8220;line standing&#8221;.Â </p>
<p>The ad could read &#8211; &#8220;Are you either too lazy or self-important to support your own body weight? Â If yes, operators are standing by with comfortable shoes and a waterproof parka.&#8221; Â </p>
<p>Take <a title="Line Standing Washington Post" href="http://www.washingtonpost.com/wp-dyn/content/article/2007/10/17/AR2007101702519.html" target="_blank">this story from last fall&#8217;s Washington Post</a>. Â It seems that lobbyists have been hiring hourly workers to secure them the choicest seats in congressional hearing rooms. Â Said the article:</p>
<blockquote><p>&#8220;Washington has a lot of bizarre practices, and it often takes an outsider to recognize them.Â <a href="http://www.washingtonpost.com/wp-dyn/articles/A64231-2005Mar1.html">Line-standing</a>Â has been around for 15 years, and by now people on the Hill hardly see it anymore &#8212; hardly see the people with folding chairs and blankets waiting outside congressional office buildings in the middle of the night, then lining up to shuffle into the building in the mornings, and setting up camp again outside hearing rooms, where they nap and talk (sometimes to themselves) and wait for their clients to arrive. And when the clients come, perky and caffeinated, having slept all night in real beds, they relieve the line-standers and nab seats in the hearing rooms &#8212; the closer to the dais of power, the better.&#8221;</p></blockquote>
<p>But it&#8217;s not limited to our nation&#8217;s capitol. Â We saw examples with the <a title="Paid to wait in line for iPhone" href="http://www.informationweek.com/news/personal_tech/showArticle.jhtml?articleID=200001204" target="_blank">release of the iPhone last summer</a>, <a title="Vancouver Passport Line Sitter" href="http://vancouvergo.com/blog/2007/04/23/woman-gets-paid-to-wait-in-vancouver-passport-line/" target="_blank">anÂ entrepreneurÂ cashing on at the Vancouver passport office</a>Â and even <a title="Comcast net neutrality" href="http://www.techdirt.com/articles/20080226/144346360.shtml" target="_blank">Comcast&#8217;s hiring of the homeless for a net neutrality hearing</a>. Â Heck, if you live in San Diego and are &#8220;reliable&#8221;, you can stillÂ <a title="Comic Con Line Sitter" href="http://sandiego.fox6.com/MiscJobs/get_paid_up_to_150_to_wait_in_line_/classifieds/ViewAd?oid=2852230" target="_blank">earn $150 helping out a Comic Con fanatic</a>Â who needs his beauty sleep. Â Â </p>
<p>Not to deprive those in need of job opportunities, but in a time of war, a housing crisis and the rising costs of basic goods and services, it&#8217;s hard to believe that we citizens can afford to pour our hard-earned money into the simplest of activities &#8211; <strong><em>the line</em></strong>. Â But don&#8217;t worry about my seemingly nonsensical rant&#8230;I&#8217;m not a cutter.</p>
<p>Let&#8217;s keep the conversation going (in an orderly fashion).Â </p>
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