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	<title>Inflexion Point &#187; opm</title>
	<atom:link href="http://inflexionadvisors.com/blog/tag/opm/feed/" rel="self" type="application/rss+xml" />
	<link>http://inflexionadvisors.com/blog</link>
	<description>Changing HR one post at a time.</description>
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		<item>
		<title>OPM Suspends Hewitt Retirement System Contract</title>
		<link>http://inflexionadvisors.com/blog/2008/05/30/opm-suspends-hewitt-retirement-system-contract/</link>
		<comments>http://inflexionadvisors.com/blog/2008/05/30/opm-suspends-hewitt-retirement-system-contract/#comments</comments>
		<pubDate>Fri, 30 May 2008 13:03:07 +0000</pubDate>
		<dc:creator>Mark Stelzner</dc:creator>
				<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Public Sector]]></category>
		<category><![CDATA[GSA]]></category>
		<category><![CDATA[hewitt]]></category>
		<category><![CDATA[linda springer]]></category>
		<category><![CDATA[office of personnel management]]></category>
		<category><![CDATA[opm]]></category>
		<category><![CDATA[retireez]]></category>
		<category><![CDATA[stop work]]></category>
		<category><![CDATA[suspended contract]]></category>
		<category><![CDATA[wave 1]]></category>

		<guid isPermaLink="false">http://www.inflexionadvisors.com/blog/?p=82</guid>
		<description><![CDATA[First announced in aÂ report yesterday afternoonÂ by Government Executive, the Office of Personnel Management (OPM) has halted it&#8217;s $290 million contract with Hewitt to deploy the highly touted RetireEZ program for electronic retiree processing. Â This was corroborated by a press release issued by OPM announcing the suspension publicly. Â Per the release: &#8220;OPM issued a stop work [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" style="float: left;" src="http://www.retireez.gov/images/logo.gif" alt="RetireEZ logo" width="150" height="50" />First announced in aÂ <a title="GovExec Hewitt OPM" href="http://www.govexec.com/story_page.cfm?articleid=40110&amp;dcn=e_gvet" target="_blank">report yesterday afternoon</a>Â by Government Executive, the Office of Personnel Management (OPM) has halted it&#8217;s $290 million contract with Hewitt to deploy the highly touted RetireEZ program for electronic retiree processing. Â This was corroborated by a <a title="OPM Suspends RetireEZ" href="http://www.opm.gov/news/opm-suspends-portion-of-retireez-contract,1400.aspx" target="_blank">press release issued by OPM</a> announcing the suspension publicly. Â Per the release:</p>
<blockquote><p>&#8220;OPM issued a stop work order for the implementation of the calculation engine, one of the three components of the modernization project known as RetireEZ. Â In addition to the stop work order, OPM issued a show cause notice to Hewitt giving them 10 calendar days to respond to the performance issues OPM raised.&#8221; (OPM)</p></blockquote>
<p>Commenting on the stop work order, a former OPM employee stated:</p>
<blockquote><p>&#8220;I know that testing of RetireEZ has been going badly. Â What Hewitt was trying to do was take an off-the-shelf program and squeeze the government computations out of that.&#8221; (GovExec)</p></blockquote>
<p>A Hewitt spokesperson responded by stating:</p>
<blockquote><p>&#8220;We successfully delivered on our first live date with OPM on Feb. 25, 2008 and as of the date of the stop work order, we were on track to deliver on successive dates as required by our contract.&#8221; (GovExec)</p></blockquote>
<p>Director Linda Springer announced Wave 1 of RetireEZ on <a title="OPM Director's Desk" href="https://www.opm.gov/directors_desk/index.asp" target="_blank">her desk page</a>, and on February 25th, approximately 26,000 active employees from the GSA, OPM, National Archives and other agencies went live with the system. Â All federal employees were to have been transferred to the system by February of 2009. Â It is unclear how the stop work order will effect this timeline, with OPM conveying that the data conversion and change management portions of the project are continuing unabated. Â <a title="RetireEZ" href="http://www.retireez.gov/" target="_blank">RetireEZ&#8217;s home page</a>Â states that the site is currently down for maintenance.</p>
<p>Let&#8217;s keep the conversation going.</p>
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		<item>
		<title>The Merits of Alternative Work Schedules</title>
		<link>http://inflexionadvisors.com/blog/2008/05/19/the-merits-of-alternative-work-schedules/</link>
		<comments>http://inflexionadvisors.com/blog/2008/05/19/the-merits-of-alternative-work-schedules/#comments</comments>
		<pubDate>Mon, 19 May 2008 12:42:51 +0000</pubDate>
		<dc:creator>Mark Stelzner</dc:creator>
				<category><![CDATA[Finance & Strategy]]></category>
		<category><![CDATA[General Thoughts]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Public Sector]]></category>
		<category><![CDATA[alternative work]]></category>
		<category><![CDATA[boston college]]></category>
		<category><![CDATA[conference board]]></category>
		<category><![CDATA[consumer confidence index]]></category>
		<category><![CDATA[cutlurerx]]></category>
		<category><![CDATA[flexible work]]></category>
		<category><![CDATA[gas prices]]></category>
		<category><![CDATA[marion county]]></category>
		<category><![CDATA[oil crisis]]></category>
		<category><![CDATA[opm]]></category>
		<category><![CDATA[rowe]]></category>
		<category><![CDATA[sloan work and family]]></category>

		<guid isPermaLink="false">http://www.inflexionadvisors.com/blog/?p=79</guid>
		<description><![CDATA[It started with the oil crisis of 1973, this simple idea that work week compression could make a positive impact on both our planet and pocketbook. Â It never really captured the nation&#8217;s attention in a systemic and sustainable way, but like oversized sunglasses, bell-bottom jeans and dance competitions, some things from the 70s are bound [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" style="float: left;" src="http://www.cartoonstock.com/lowres/shr0796l.jpg" alt="Flextime" width="200" height="186" />It started with the oil crisis of 1973, this simple idea that work week compression could make a positive impact on both our planet and pocketbook. Â It never really captured the nation&#8217;s attention in a systemic and sustainable way, but like oversized sunglasses, bell-bottom jeans and dance competitions, some things from the 70s are bound to make a comeback. Â Â </p>
<p>Welcome to May of 2008. Â TheÂ average price of gas is $3.75 per gallon. Â Oil is $126 a barrel. Â And consumer confidence? Â According to Director Lynn Franco of the Conference Board&#8217;s Consumer Research Center,Â <a title="Conference Board Consumer Confidence Index" href="http://www.conference-board.org/economics/ConsumerConfidence.cfm" target="_blank">April&#8217;s Consumer Confidence Index</a>Â was anything but groovy:</p>
<blockquote><p>&#8220;This month&#8217;s decline in Consumer Confidence was the result of yet another sharp decline in the Present Situation Index. This continued weakening suggests that not only has the feeble level of growth in the first quarter spilled over into the second quarter, but that economic conditions may have slowed even further. And, not only are lackluster business and job conditions eroding confidence, but rising gasoline prices are undoubtedly heightening concerns&#8230; Looking ahead, consumers&#8217; outlook for the economy, the job market and their income prospects remains quite pessimistic and little changed from last month. Or, in other words, the glass remains half empty.&#8221;</p></blockquote>
<p>So now you&#8217;re saying to yourself, &#8220;Thanks Mark! Â Great start to my Monday morning. Â Real uplifting stuff.&#8221; Â Sorry about that. Â But here&#8217;s the good news &#8211; many employers have been heeding the cry for relief by deploying alternative work schedules (AWS). Â </p>
<ul>
<li><em>Saving Energy<span style="font-weight: normal; font-style: normal;">:Â </span><span style="font-style: normal; font-weight: normal;">Marion County (Florida) just approved a 4-day work week measure, which by their estimates will save about $250,000 in electricity through the remainder of 2008. Â </span></em></li>
<li><em>Saving Oil<span style="font-style: normal; font-weight: normal;">:Â </span><span style="font-style: normal; font-weight: normal;">Calculations by energy site <a title="The Oil Drum" href="http://www.theoildrum.com/node/2996" target="_blank">The Oil Drum</a>Â estimate that taking one commute day off the books would save about 8.3 million barrels of oil. Â </span></em></li>
<li><em>Saving Employees<span style="font-style: normal; font-weight: normal;">: I</span><span style="font-style: normal; font-weight: normal;">f you want to take this idea to the fullest, embrace the work of <a title="CultureRx" href="http://www.culturerx.com/" target="_blank">CultureRx</a> and their Results-Only Work Environment (ROWE), which declined voluntary turnover rates by 90%.</span></em></li>
</ul>
<p>All good stuff, but what do the academics have to say about AWS? Â According to the <a title="Sloan Work Family Research Network" href="http://wfnetwork.bc.edu/" target="_blank">Sloan Work and Family Research Network (Boston College)</a>:</p>
<ul>
<li>Fifty percent of employees who have high access to flexible work arrangements on the job reportÂ high levels of life satisfaction (Bond, Thompson, Galinsky, &amp; Prottas, 2002, p. 39).</li>
<li>According to the National Study of the Changing Workforce, &#8220;employees who have more access toÂ <span>flexible work arrangements report fewer mental health problems&#8221; (BTG&amp;P, p. 39).</span></li>
<li><span>32% of wage and salaried workers with high availability of flexible work arrangementsÂ <span>report no interference of job and family life (BTG&amp;P, p. 38).</span></span></li>
<li><span><span>34% of wage and salaried employees who have high access to flexible work arrangementÂ report &#8220;low levels of negative spillover from job to home&#8221; (BTG&amp;P, p. 39).</span></span></li>
</ul>
<p>So If you have AWS policies, it may be time to dust them off and begin to promote their utilization. Â If you don&#8217;t, look to a variety of sources (including the <a title="OPM AWS Handbook" href="http://www.opm.gov/oca/aws/index.asp" target="_blank">Office of Personnel Management</a>) for assistance. Â At a time when employees need to look to their employers for solutions, taking this proactive and empathetic step can make all the difference.</p>
<p>Let&#8217;s keep the conversation going.</p>
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		<item>
		<title>FedPitch &#8211; Exiting Stage Right</title>
		<link>http://inflexionadvisors.com/blog/2008/05/15/fedpitch-exiting-stage-right/</link>
		<comments>http://inflexionadvisors.com/blog/2008/05/15/fedpitch-exiting-stage-right/#comments</comments>
		<pubDate>Thu, 15 May 2008 10:43:08 +0000</pubDate>
		<dc:creator>Mark Stelzner</dc:creator>
				<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Public Sector]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[employer brand]]></category>
		<category><![CDATA[fedpitch]]></category>
		<category><![CDATA[office of personnel management]]></category>
		<category><![CDATA[opm]]></category>
		<category><![CDATA[partnership for public service]]></category>
		<category><![CDATA[robyn dingledine]]></category>
		<category><![CDATA[washington dc]]></category>

		<guid isPermaLink="false">http://www.inflexionadvisors.com/blog/?p=76</guid>
		<description><![CDATA[Â  (Don&#8217;t worry, I promise that this will be the last post onÂ FedPitch&#8230;*grin*)Â  The first annual competition to improve federal workforce management was held last week on the National Mall in Washington, DC. Â It was a hot and sunny day and the sixteenÂ contestantsÂ looked strange in their dress clothes when compared to the thousands of tourists [...]]]></description>
			<content:encoded><![CDATA[<p>Â </p>
<div>
<p><img class="alignleft" style="float: left;" src="http://www.nps.gov/nama/images/monflag.jpg" alt="National Monument" width="150" height="150" />(Don&#8217;t worry, I promise that this will be the last post onÂ <a title="FedPitch" href="http://www.fedpitch.org/" target="_blank">FedPitch</a>&#8230;*grin*)Â </p>
<p>The first annual competition to improve federal workforce management was held last week on the National Mall in Washington, DC. Â It was a hot and sunny day and the sixteenÂ contestantsÂ looked strange in their dress clothes when compared to the thousands of tourists streaming in and out of the Smithsonian Museums. Â Nervous energy was in the air and it wasn&#8217;t limited to the presenters. Â Many of the sponsoring organizations had been questioned in prior weeks as to whether an original idea from the ether could actually drive change in the federal workforce. Â </p>
<p>The rules were simple &#8211; each &#8220;pitch&#8221; was limited to two minutes and the presenter could not use notes, wear logos, mention their parent company (if private sector) or do anything other than speak from their memory and heart. Â I was slated to present last, which gave me ample time to drink two bottles of water and a large Gatorade (which unfortunately was the blue color, making it look like all blood had been drained from my lips).</p>
<p>Here was my pitch:</p>
<ol>
<li>Research shows that organizations with positive brand identity have increased employee retention, higher productivity and larger recruitment pools when compared to those with negative or neutral brands.</li>
<li>The federal government and it&#8217;s workforce have three primary brand challenges &#8211; a) it is amorphous; b) it is impersonal; and c) it is disproportionately negative. (And yes, I know there are many more but keep in mind I had 120 seconds&#8230;.)</li>
<li>To counter these challenges and improve brand equity and identity, two specific initiatives should be undertaken in parallel:</li>
</ol>
<ul>
<li><em>Demystify Federal Value-Add</em>: Begin to quantify the daily touch points that we citizens take for granted as consumers of federally produced &#8220;products&#8221; (such as weather forecasts, bank deposits, traveling on the highways/in the air and consuming untainted food) as a means of increased cognitive awareness.</li>
<li><em>Localize and Personalize the Federal Workforce</em>: With 90% of the 1.8 million civil servants not in Washington, DC, we have the opportunity to create campaigns that show government worker&#8217;s contributions as members of local communities, with real faces and real people offering real services.</li>
</ul>
<p>The idea here is that increased brand equity and positive brand affinity would likely aid a rapidly draining federal workforce pool. Â The Partnership for Public Service estimates a deficit of 530,000 federal workers by 2012, so this is a real exodus that needs to be addressed.</p>
<p>As you can likely surmise, I didn&#8217;t win. Â The winner was a very niceÂ <a title="FedPitch Winner" href="http://www.govexec.com/story_page.cfm?articleid=39983&amp;dcn=e_tma" target="_blank">young woman from the Office of Personnel Management</a>. Â She was a bit nervous but had a nice concept for creating an online career quiz that matches an applicant&#8217;s interests and work history to available government positions. Â For those readers in the commercial sector, this isn&#8217;t revolutionary, but it is something that should help with the perceived and real complexity of the federal application process. Â Her victory makes sense to me because &#8211; a) she works for OPM, theÂ de-factoÂ HR department of the federal government responsible for implementing such a solution; b) FedPitch needs a success to carry this initiative into next year; and c) the recruitment process must be streamlined to more closely parallel private sector approaches.</p>
<p>I really hope to see Miss Dingledine&#8217;s career quiz in production, if for nothing else than to prove that innovation, no matter how small, can be applied to the seemingly immovable federal machine.</p>
<p>Let&#8217;s keep the conversation going.</p>
</div>
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