Category Archives: Corporate
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7 Steps to Surviving HR Vendor Consolidation
On August 27th it was the 8,900 clients of Kenexa. For the 350 clients of Sonar6, it happened on March 8th. For the 5,000 clients of Taleo, the date was February 9th. Hundreds of Rypple clients awoke to the news … Continue reading
Posted in Business, Corporate, Human Resources, Research
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My SLAs Are Green But My Mood Is Red!
For our loyal readers, please welcome IA’s own Chris Connolly to the blogosphere. In his inaugural piece, Chris asks, “Does your SLA dashboard accurately reflect the true condition of your provider relationship?” A recent flurry of client-provider satisfaction challenges has … Continue reading
Posted in Corporate, Human Resources
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Why Service Provider Relationships Fail (And What You Can Do About It)
Three days ago I was sitting in a quiet coffee shop when I overheard an all too familiar conversation. Not recognizing or caring that he was in a public space, the gentleman at the table behind me cursed loudly before … Continue reading
What We Learned From Six Months Of Change
Six months without a blog post has prompted some speculation in our tightly networked HR community. Had I finally had enough of the HR market? Was I hatching a new start-up? Did I finally get bored with the sound of … Continue reading
Posted in Business, Corporate, Human Resources
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